Our Guarantee Policy

For over 50 Years, Urfic have built a trusting relationship with customers based on our product quality and reliability. We know our customers value this, which is why we support our ranges with a full 25/30 Year Guarantee. Details below.

All our ranges carry a full 25 Year Guarantee excluding Pro-5.  

Our Pro-5 Range carries a 30 Year Guarantee as it was designed to withstand extreme weather conditions such as coastal areas.

Warranty Claim Procedure

If you would like to make a warranty claim please contact our office and our friendly team will help you through the process.

You will be required to provide the following information:

– Proof of Purchase

Evidence of the fault/issue in either photo or video format

– You may also be required go through a series of simple checks in order to determine the cause  of the issue

– Confirmation that fitting and care instructions were followed as per our product guidelines 


Please see full Terms and Conditions in the document below.

Product Guarantee Terms and Conditions 2023

Contact Us: sales@urfic.co.uk | 01767315468